Ancestry has quite a mess on its hands right now, and genealogists are losing their collective minds. I have some information here to help.
You are always welcome to post links to my articles on other sites, but this article in particular may help many people – so please feel free to pass it on.
I’ve been trying to write an article on ThruLines, but the Ancestry site has been experiencing so many issues that I can’t manage to actually get through my ThruLines to evaluate them and write the article.
There are two different scenarios:
You’ve never had ThruLines and you aren’t sure if they have been rolled out to your account yet. They will be rolled out to everyone through the month of March.
You’ve had ThruLines, but now you don’t and your account has reverted back, meaning ThruLines no longer shows and the Circles placard has returned, or the Ancestry site simply doesn’t work and says the pages are no longer present.
For more information on the subject please see the original article at DNA Explained